Headed for Hässleholm for the first of four half day classes in Quality & Environmental Management Systems at a school for electro engineers. It’s the fourth year in a row I give this class (normally to automation engineers as well, but there are no 2-year students this year) and I love doing it.
After an introduction where we address our expectations on each other (teacher, student, the course itself) I let the participants start with a discussion on this question:
It’s an interesting question if you think about it – because we all have so many preconceived notions about quality.
What’s your answer to the question what quality is?